AppletTalk.com Java discussions newsgroups   Archives   FAQ   Search   Memberlist   Usergroups   Register   Profile   Log in to check your private messages   Log in  need suggestions for an email solution          AppletTalk.com Forum Index -> comp.lang.java.developer View previous topic :: View next topic   Author Message joel s Guest Posted: Thu Jan 15, 2004 3:53 pm    Post subject: need suggestions for an email solution Greetings fellow java developers: I need suggestions for a java solution. our platform is win2000 sp4, running oracle and java 1.4.x My company is developing a db based repository for case review. Documents come in thru a web portal and are index by case number into the database. A feature has come up that they want to add to the software. They want to be able to take emails from clients related to case and insert them into the document repository in the database. This will give the customer service an email audit trail from customers. I thought about setting up an email address and have clients email the documents to email address. The case number should be in the subject line. Some automated functionality in the email server would call java code and insert the email info {to: from: subject: body: attachment(s)} into the database. Of course i dont know anything about email servers, java or other wise so this might not be possible :) Does this sound reasonable? How do I do it? Have any of you done it before??? Back to top cc Guest Posted: Fri Jan 16, 2004 2:10 am    Post subject: Re: need suggestions for an email solution joel s wrote: Quote: Greetings fellow java developers: I need suggestions for a java solution. our platform is win2000 sp4, running oracle and java 1.4.x My company is developing a db based repository for case review. Documents come in thru a web portal and are index by case number into the database. A feature has come up that they want to add to the software. They want to be able to take emails from clients related to case and insert them into the document repository in the database. This will give the customer service an email audit trail from customers. I thought about setting up an email address and have clients email the documents to email address. The case number should be in the subject line. Some automated functionality in the email server would call java code and insert the email info {to: from: subject: body: attachment(s)} into the database. Of course i dont know anything about email servers, java or other wise so this might not be possible :) Does this sound reasonable? How do I do it? Have any of you done it before??? Does it have to be java? Is sounds like u need an issue tracking system. Something like bugzilla http://www.bugzilla.org/download.html or Jira http://www.atlassian.com/ or even roundup http://sourceforge.net/projects/roundup Actually, Jira might be Java... cant remember. -- Quote: 14 Things That It Took Me 50 Years To Learn by Dave Barry #13. You will never find anybody who can give you a clear and compelling reason why we observe daylight savings time. Back to top Mykola Rabchevskiy Guest Posted: Sat Jan 17, 2004 4:22 am    Post subject: Re: need suggestions for an email solution Using web form ( fields: { from,case,body } ) has some advantages: - much more easier, in particular not requires email server - exclude spam related problems - can provide users identification - can immediately inform sender about wrong case number, empty content etc (or selecting appropriate case from list) - may be activated through link, image or button on correspondent web page Regards Mykola Rabchevskiy joel s wrote: Quote: Greetings fellow java developers: ..... I thought about setting up an email address and have clients email the documents to email address. The case number should be in the subject line. Some automated functionality in the email server would call java code and insert the email info {to: from: subject: body: attachment(s)} into the database. Of course i dont know anything about email servers, java or other wise so this might not be possible :) Does this sound reasonable? How do I do it? Have any of you done it before??? 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